Bookings, Refunds & Cancellations

In the case where you are prohibited from: leaving your home country; entering Canada; or travelling within Canada due to a governmental ban, we will fully credit your sailing with the equivalent sailing in the next 2 seasons, and you will not be charged for any upgrade or price increases. If you want to cancel, but not due to COVID-19, then our standard policy takes effect.

View our Covid-19 Sailing Protocol  

Due to our seasonal nature and large financial commitments (we pay many of the expenses of your trip well before you arrive), we cannot accommodate very last-minute cancellations and cannot make exceptions to our strict Refund Policy.

If you are unable to travel with us as planned, please let us know as soon as possible. The more advance notice, the higher likelihood that we can re-book your stateroom and possibly provide you a refund of some amount.

The reservation and cancellation policies outlined above are more or less standard in our industry.